Frequently Asked Questions
Artists & Artwork Curation
Artists and artworks are welcome to join using the sign up section here.
1 Kosmos is a platform that enables independent artists to present and offer their works to collectors. The description, authorship, and originality of each artwork are represented by the artist submitting the work to the platform.
To support transparency and informed acquisition decisions, 1 Kosmos provides contextual information and verification signals where available. These may include:
• Artist identity and profile information
• Documentation or statements associated with the artwork
• Artwork metadata and platform records
• Evidence of artistic practice, exhibitions, or prior collector relationships
• Provenance information where available
These elements are intended to provide visibility into the artist's background and the context surrounding the work.
All representations regarding the authorship, originality, and description of artworks are provided by the submitting artist. While 1 Kosmos facilitates the presentation of artworks and maintains associated platform records, the responsibility for the authenticity of the artwork remains with the artist who has submitted the work.
Accordingly, 1 Kosmos does not independently certify or guarantee the authenticity of artworks listed on the platform.
The platform continues to develop systems that improve transparency around artist identity, artwork documentation, and provenance, helping collectors evaluate artworks with greater confidence.
If you require clarification regarding any artwork listed on the platform, please contact the 1 Kosmos team at:
info@1kosmosfactory.com
General Questions
The platform is designed for artists, collectors, curators, and art enthusiasts who value authenticity, provenance, and meaningful storytelling around art.
Yes. Artists may submit their work for review by reaching out through the Sign Up page. Each submission is evaluated to ensure alignment with the platform’s values and curatorial direction. You can write to us in the description section when you upload your artwork.
1Kosmos Factory features physical artworks, such as paintings, in the beta testing phase. We encourage digital and NFT‑ready formats. Mixed media works and other collectable art forms. We look forward to hearing from you at info@1kosmosfactory.com.
Browse 1Kosmosfactory.com, select an artwork, add it to your cart, and proceed to checkout. You will receive confirmation on your email once your order is successfully placed.
Yes. Payments on 1 Kosmos are currently processed through Stripe, a globally trusted payment infrastructure used by leading online platforms.
Stripe uses industry-standard encryption, fraud monitoring, and secure payment protocols to protect all transactions.
At present, payments can be completed through the options supported by Stripe. Additional payment methods may be introduced over time as our community shares preferences and transaction needs.
If you experience any technical payment issues, Stripe manages the underlying payment infrastructure and support resources are available directly through them.
Stripe support resources:
• Support portal: https://support.stripe.com
• Contact / help center: https://support.stripe.com/contact
• Email support: support@stripe.com
For special cases or higher-value acquisitions, assisted payment arrangements may sometimes be facilitated by the platform. In such situations, the transaction may occur through a verified bank transfer, after which ownership records and artwork documentation are updated within the 1 Kosmos system.
If you need assistance, you may also reach out to the 1 Kosmos team, who can help guide you through the process.
Accepted payment methods may include credit/debit cards, online transfers, or region‑specific options shown during checkout.
Delivery timelines vary based on location and artwork size. Estimated delivery details are shared after order confirmation.
Artworks are carefully packed and shipped with appropriate handling to minimize risk by the artist. Insurance options may vary depending on the artwork, location and delivery service.
The platform offers storytelling tools that allow artists to share the cultural context, journey, and provenance of their artworks, along with geo‑mapping and future‑ready digital features.
Geo‑mapping visually represents the origin and journey of an artwork, helping collectors understand international presence, aiding the intrinsic value of artworks and artists.
NFT‑ready capabilities are part of the platform’s upcoming features. Selected artworks will be prepared for future digital ownership and archival use.
New artworks, artists, and editorial content are added periodically to keep the platform dynamic and evolving. We encourage you to Sign Up with us.
YES. You can use 1Kosmosfactory to hold your artwork in our digital library, with no compulsion to sell.
You can reach the team through the Contact page on the website or by emailing info@1kosmosfactory.com.
Yes. You can subscribe once the window to subscribe is open. Receive updates on new artists, featured works, exhibitions, and platform developments. Do keep coming back to 1kosmosfactory.com to stay updated on the magic happening here.
Links to the Privacy Policy and Terms & Conditions are available in the ‘Resources’ section. If you still have questions, feel free to reach out at info@1kosmosfactory.com — we’re always happy to help you explore art with deeper meaning.
