Frequently Asked Questions

Artists & Artwork Curation

How are artists selected for the platform? +

Artists and artworks are welcome to join using the sign up section here.

Are the artworks original? +

1 Kosmos is a platform that enables independent artists to present and offer their works to collectors. The description, authorship, and originality of each artwork are represented by the artist submitting the work to the platform.

To support transparency and informed acquisition decisions, 1 Kosmos provides contextual information and verification signals where available. These may include:

• Artist identity and profile information
• Documentation or statements associated with the artwork
• Artwork metadata and platform records
• Evidence of artistic practice, exhibitions, or prior collector relationships
• Provenance information where available

These elements are intended to provide visibility into the artist's background and the context surrounding the work.

All representations regarding the authorship, originality, and description of artworks are provided by the submitting artist. While 1 Kosmos facilitates the presentation of artworks and maintains associated platform records, the responsibility for the authenticity of the artwork remains with the artist who has submitted the work.

Accordingly, 1 Kosmos does not independently certify or guarantee the authenticity of artworks listed on the platform.

The platform continues to develop systems that improve transparency around artist identity, artwork documentation, and provenance, helping collectors evaluate artworks with greater confidence.

If you require clarification regarding any artwork listed on the platform, please contact the 1 Kosmos team at:
info@1kosmosfactory.com

General Questions

Who is 1Kosmos Factory for? +

The platform is designed for artists, collectors, curators, and art enthusiasts who value authenticity, provenance, and meaningful storytelling around art.

Can artists apply to be featured on 1Kosmos Factory? +

Yes. Artists may submit their work for review by reaching out through the Sign Up page. Each submission is evaluated to ensure alignment with the platform’s values and curatorial direction. You can write to us in the description section when you upload your artwork.


What types of artworks are featured? +

1Kosmos Factory features physical artworks, such as paintings, in the beta testing phase. We encourage digital and NFT‑ready formats. Mixed media works and other collectable art forms. We look forward to hearing from you at info@1kosmosfactory.com.

How do I purchase an artwork? +

Browse 1Kosmosfactory.com, select an artwork, add it to your cart, and proceed to checkout. You will receive confirmation on your email once your order is successfully placed.


Is the payment process secure? +

Yes. Payments on 1 Kosmos are currently processed through Stripe, a globally trusted payment infrastructure used by leading online platforms.

Stripe uses industry-standard encryption, fraud monitoring, and secure payment protocols to protect all transactions.

At present, payments can be completed through the options supported by Stripe. Additional payment methods may be introduced over time as our community shares preferences and transaction needs.

If you experience any technical payment issues, Stripe manages the underlying payment infrastructure and support resources are available directly through them.

Stripe support resources:

• Support portal: https://support.stripe.com
• Contact / help center: https://support.stripe.com/contact
• Email support: support@stripe.com

For special cases or higher-value acquisitions, assisted payment arrangements may sometimes be facilitated by the platform. In such situations, the transaction may occur through a verified bank transfer, after which ownership records and artwork documentation are updated within the 1 Kosmos system.

If you need assistance, you may also reach out to the 1 Kosmos team, who can help guide you through the process.


What payment methods are accepted? +

Accepted payment methods may include credit/debit cards, online transfers, or region‑specific options shown during checkout.


How long does delivery take? +

Delivery timelines vary based on location and artwork size. Estimated delivery details are shared after order confirmation.



Is the artwork insured during shipping? +

Artworks are carefully packed and shipped with appropriate handling to minimize risk by the artist. Insurance options may vary depending on the artwork, location and delivery service.


What tools does 1Kosmos Factory provide to artists? +

The platform offers storytelling tools that allow artists to share the cultural context, journey, and provenance of their artworks, along with geo‑mapping and future‑ready digital features.


What is geo‑mapping of artworks? +

Geo‑mapping visually represents the origin and journey of an artwork, helping collectors understand international presence, aiding the intrinsic value of artworks and artists.


Are NFTs supported? +

NFT‑ready capabilities are part of the platform’s upcoming features. Selected artworks will be prepared for future digital ownership and archival use.


How often is the platform updated? +

New artworks, artists, and editorial content are added periodically to keep the platform dynamic and evolving. We encourage you to Sign Up with us.


Can I hold a portfolio and choose not to sell? +

YES. You can use 1Kosmosfactory to hold your artwork in our digital library, with no compulsion to sell.


How can I contact 1Kosmos Factory? +

You can reach the team through the Contact page on the website or by emailing info@1kosmosfactory.com.


Do you have a newsletter? +

Yes. You can subscribe once the window to subscribe is open.  Receive updates on new artists, featured works, exhibitions, and platform developments. Do keep coming back to 1kosmosfactory.com to stay updated on the magic happening here.


Where can I find the Privacy Policy and Terms & Conditions? +

Links to the Privacy Policy and Terms & Conditions are available in the ‘Resources’ section. If you still have questions, feel free to reach out at info@1kosmosfactory.com — we’re always happy to help you explore art with deeper meaning.


What is 1Kosmos Factory? +
1Kosmos Factory is a curated digital platform that connects artists, artworks, and collectors globally. It focuses on showcasing original artworks while preserving their contextual and geographical origins, allowing each piece to be experienced beyond just its visual form.